anokherang is an uber cool all-gen fashion destination that helps you Just Be Yourself and aspires to create designs that are beautiful; inspirational; pure and honest; giving you several colorful options to shop for different occasions, be it Traditional Indian Wear for Marriages, Ethnic Wear or Formal Wear for Office, Indo-Western for Parties, or Casual Wear for just hanging out with friends !
We are located on the M.G.Road near Ghitorni Metro Station in Delhi - India. Our complete address is: 2nd Floor, Khasra 405, Opposite Metro Pillar 119, Ghitorni, Delhi - 110030 If you want to visit us at the above physical address, we are open 6 days a week from Monday to Saturday and are available from 10AM to 6PM. Otherwise, we are open 24 X 7 online on our site www.anokherang.com and you can chat with us using the chat widget available on our site, or whatsapp us on +918826089843 or email us on email@example.com
Yes - ofcourse you can visit us - our store is located on the M.G.Road near Ghitorni Metro Station in Delhi - India.
Our complete address is: 2nd Floor, Khasra 405, Opposite Metro Pillar 119, Ghitorni, Delhi - 110030.
If you want to visit us at the above physical address, we are open 6 days a week from Monday to Saturday and are available from 10AM to 6PM. Otherwise, we are open 24 X 7 online on our site www.anokherang.com and you can chat with us using the chat widget available on our site, or whatsapp us on +918826089843 or email us on firstname.lastname@example.org
Yes, we are all over social media and rocking it on every channel - you can find us on: Facebook - www.facebook.com/anokherang/ Pinterest - www.pinterest.com/anokherang/ Instagram - www.instagram.com/anokherang Youtube - www.youtube.com/anokherang
We pull them out of a hat - just kidding - our designs are mostly inspired by life, seasons, upcoming festivals and anything else that catches our fancy...the main underlying theme being that every design of ours should use some unique colors i.e. anokhe rang !
We aspire to come out with a new collection based on a current trending theme every 10 days - we are not yet there and as of now are getting closer to a new collection every month or every two months mark !
Please contact us directly by either sending a mail on email@example.com or sending a whatsapp on +918826089843 mentioning which of our designs you like and are currently out of stock.
We will do our best to source the print for you and get you the anokherang design - typically an out of stock design means we have run out of material for the design and we are unable to find an exact matching print !
In case you want a custom design done, please contact us directly by either sending a mail on firstname.lastname@example.org or sending a whatsapp on +918826089843 providing details of what you are looking for and we will be in touch with you as soon as possible which typically is within 2 working days !
Ofcourse we know this happens - you see the pictures we take may have been taken in a light which makes the color look slightly different online - but mind you this happens in only 1 in a million cases !
Depends on what you are buying - we have a size chart associated to each of the items we sell online which can be viewed on the product details page for each design - look for the Size Chart link. This includes size charts for Kurtis, Palazzos, Pants, Lehengas, Short Tops, Dresses, Skirts !
If you are unsure on what size to order, please contact us directly by either sending us a message on the online chat available on our site or sending a whatsapp on +918826089843 or a mail on email@example.com with the details of which of our designs you plan to buy and what's confusing you regarding the size details - one of our size & style guides will assist you in ensuring you choose the right size and fit !
Not to worry or panic at all - if you have ordered the wrong size, please contact us directly by either sending us a message on the online chat available on our site or sending a whatsapp on +918826089843 or a mail on firstname.lastname@example.org
We will make sure your order is updated with the correct size information and that's what is sent out to you !
Again, if you are unable to find your size, please contact us directly by either sending us a message on the online chat available on our site or sending a whatsapp on +918826089843 or a mail on email@example.com with the details of the anokherang design you liked and what size you wanted it in.
If its possible for us to do the design you like in the size you asked for, then we will get in touch with you and confirm the order and otherwise too we write to let you know it's not possible !
Each of your anokherang order is handcrafted with utmost love and care. Actually what this means is that we don't have a ready inventory and we make as you order.
Our aim is to ship our designs to you in a quick, safe and inexpensive manner. We try our best to ship designs to you as soon as possible. On an average, it takes us about 6 - 8 working days to deliver an order within India and 10 - 12 days for any orders shipped outside India.
However, in case we get a flood of orders for a new collection or one of our new designs becomes a runaway success, then it may take us longer to get your anokherang order to you as it's not possible for us to ramp-up and down our production capacity suddenly - in such happy events we will keep you informed of the delay in getting your orders to you and make sure we keep you updated on every step of the way !
Charges for international shipping are dependent on the weight of the order being shipped and the destination to which it is being shipped. We have also come out with a cheaper "I am in no hurry" delivery service other than the express delivery service we have available today.
Typically, the cost of international shipping varies between Rs.1200 INR to Rs.1600 INR for every 1 Kilogram.
To find the exact shipping amount you will have to reach the checkout page as we calculate the exact delivery amount at that stage depending on the items present in the cart and the destination country.
Our return and exchange policy is simple and lasts 7 days. Please inform us within 7 days of receiving the order about your wish to return or exchange the complete order or any item(s) in the order by sending a mail at firstname.lastname@example.org mentioning your:
1. anokherang Order ID
2. Item(s) you wish to return or exchange
3. Reason for return or exchange
We will get in touch with you within 48 hours of receiving the email to process the return or exchange. The return process involves the following steps once we start processing your return or exchange:
1. We will arrange for the pickup of the item(s) to be returned or exchanged - the only exception will be if your pincode is not serviceable by our pickup partner.
2. You will handover the items to be returned or exchanged to the pickup partner - please note that it takes 6 to 10 days for the returned item(s) to be received by us - you will be provided a link to track your returned item(s)
3. Once the item(s) to be returned or exchanged are received by us and inspected, we will send you an email to notify you that we have received your returned item(s) and notify you of the approval or rejection of your refund based on the condition of item(s).
4. If your refund has been approved we will request you to provide your bank details for us to process your refund - we will need the following details:
(a) Bank Name (b) Account Holder Name (c) Account Number (d) IFSC code of your Bank Branch
We will process your refund within 7 business days of receiving your account details.
Please Note: exchange or refund is not possible for international orders