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SAFE MEASURES SAFE SOCIETY

COVID-19 Update

The society was suddenly hit by the COVID-19 Pandemic. Each one of us has been affected by this. The Safety of each one of us who are a part of this society is of utmost importance to us.

As the COVID-19 situation improves, and as per Government guidelines, we would be resuming our Delivery services from our Ecommerce Store starting from 17th May, 2020. The resumption of delivery would happen only in the Orange and Green zones as per Government guidelines.

At this point, we would like to assure you that we are undertaking all required safety measures to ensure the health and safety of both the anokherang staff and our customers. In order to ensure zero contact delivery for your safety, we urge you to choose pre-paid delivery options.

Your safety is the utmost concern to us, so rest assured that all your orders would be delivered to you. Due to limited staff in all industries and additional safety measures that we have undertaken, there might be a slight delay in your order reaching out to you. Trust us we are all working to ensure that the delay is as minimum as possible. You can reach out to us through our social media channels or our helpdesk email (helpme@anokherang.com) or you can call us on our helpline number (+91 8826089843)

Stay Safe ! Stay Healthy ! In This Together !

Team anokherang

Frequently Asked Questions

Would there be any delays due to COVID-19?  
There might be temporary delays as a result of the additional safety measures we are taking to help protect our servicing teams. 

 

Can I cancel my order due to COVID-19?
Yes, you can cancel your order. In case the order is not shipped, you can cancel your order. 

 

Can I return my order due to Covid-19?
Yes, you can return your order. Please note, pickup can happen only in the Orange and Green Zones as directed under Government guidelines. 

 

What are the timings for the Customer Service helpline ?
The Customer Service helpline is available from 10 AM to 6 PM, Mondays to Saturdays 
Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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