2 - 5 DAYS DISPATCH
Each of your anokherang order is handcrafted with utmost love and care. Actually what this means is that we don't have a ready inventory and we make on order. Our aim is to ship our designs to you in a quick, safe and inexpensive manner and we try our best to ship your orders to you as soon as possible.
On an average, it takes us about 2 - 5 working days to get your order ready for dispatch depending on the amount of work required to handcraft your ordered items.
Once your order is dispatched its typically delivered in India within 2 - 5 working days. If required to be delivered outside India it takes 5 to 10 working days to deliver your order depending on the shipping option chosen by you while placing your order i.e. Express, Expedited or Standard.
EASY 2 DAY RETURNS
Our refund and return policy is simple and straightforward. Please inform us within 2 days of receiving the order about your wish to return or exchange the complete order or any items in the order by sending a mail at firstname.lastname@example.org mentioning your:
1. anokherang Order ID
2. Items you wish to return or exchange
3. Reason for return or exchange
4. Bank Details in case you have paid for the order using Cash on Delivery payment mode - we require the following bank details (a) Bank Name (b) Account Holder Name (c) Account Number (d) IFSC code of your Bank Branch.
We will get in touch with you within 24 hours of receiving the email to process the return or exchange.
Please Note: Exchange or Refund is not possible for international orders